Set up your company details (required before generating)
Available on all plans
Your documents carry your company's name, address and email — so those three fields must be set before anything generates. Do it once, first.
Complete your profile
Open Settings from the sidebar.
Fill in Company Name, Company Address and Company Email.
The address needs at least an address line and postcode — it's printed on your documents. Contact name, phone, website and logo (Pro and above) are optional but make the paperwork look the part.
Click Save Profile.
If you hit the block mid-wizard
Starting a document with incomplete details sends you to Settings with "Please complete your company profile before generating documents." — save the missing fields and you're returned straight to where you were. If generation itself is refused, the message names the exact field (for example "Add your company email in settings to issue this document.").
Frequently asked questions
Why won't my document generate?
The most common reason: company details aren't complete. Company name, company address (address line and postcode) and company email are required before any document generates — they appear on your PDFs. Fill them in Settings and retry; the message tells you exactly which field is missing.
Can I add my logo?
Yes — on Pro and above, upload your company logo in Settings and it appears on your documents.
Related guides
Didn't answer it? Email [email protected] — we reply within 24 hours.