Question 1

How do I create my first project?

Accepted Answer

Sign up for a free account, go to your Dashboard, and click 'New Project'. Describe your job in plain English — type it, paste it, or use voice input. We extract the key details and set up your project automatically.

Question 2

What documents can I create?

Accepted Answer

You can create Construction Phase Plans (CPPs), Risk Assessments & Method Statements (RAMS), COSHH assessments, method statements, and induction packs. All documents follow CDM 2015 structure.

Question 3

How long does it take to create a document?

Accepted Answer

Most documents are created in under 2 minutes. A typical CPP or RAMS can be completed in under 5 minutes from start to download, including entering your project details.

Question 4

How much does it cost?

Accepted Answer

Founder pricing (locked in for life): £39/month or £360/year (£30/month). After launch, prices rise to £49/month and £499/year. One flat price for unlimited projects and documents. Your first project is always free.

Question 5

Can I cancel anytime?

Accepted Answer

Yes, cancel anytime from Settings → Billing. No minimum term, no cancellation fees. You keep access until the end of your billing period and your documents are never deleted.

Question 6

What payment methods are accepted?

Accepted Answer

We accept all major credit and debit cards via Stripe, including Visa, Mastercard, and American Express. Payments are secure and PCI compliant.

Question 7

What happens when my trial ends?

Accepted Answer

After your 14-day free trial, you move to the free plan. You keep your existing project and documents, but you'll need PRO for unlimited projects and watermark-free PDFs.

Question 8

What is a CPP (Construction Phase Plan)?

Accepted Answer

A CPP is required under CDM 2015 for most construction projects. It covers project details, management arrangements, risk assessments, emergency procedures, and health & safety information. We create a fully compliant CPP based on your project details.

Question 9

What is RAMS?

Accepted Answer

RAMS stands for Risk Assessment and Method Statement. It identifies the hazards of a job, assesses the risks, and outlines safe working methods. Most principal contractors require RAMS before you can start work on site.

Question 10

What is a COSHH assessment?

Accepted Answer

COSHH (Control of Substances Hazardous to Health) assessments identify hazardous substances used on a project and outline the control measures needed to protect workers. We create these based on the substances you specify.

Question 11

Can I edit documents after creating them?

Accepted Answer

Yes, all content is fully editable. Open any document, make your changes in the editor, and save. You can also recreate specific sections if needed.

Question 12

How do I change my password?

Accepted Answer

Go to Settings → Account to manage your account security. You can update your password and other authentication settings there.

Question 13

How do I upgrade to PRO?

Accepted Answer

Go to Settings → Billing and click 'Upgrade to PRO'. Choose monthly (£39/mo) or annual (£360/year), enter your card details, and you're upgraded instantly.

Question 14

How do I invite team members?

Accepted Answer

Right now The Site Book is a single-user account. You can share document links with read-only access — click 'Share' on any document to get a link. Team collaboration features are coming soon.

Question 15

How do I share documents with clients?

Accepted Answer

Click the 'Share' button on any document to create a read-only link. Send this to your client or principal contractor — they can view the document without needing an account.

Question 16

Can I see a sample document before signing up?

Accepted Answer

Yes — view real sample RAMS, CPP, and Site Induction documents on our samples page at /samples. These are full documents created by The Site Book so you can see exactly what you'll get.

Question 17

What is the specificity score?

Accepted Answer

Every document you create gets a site-specificity score out of 100. It checks for vague phrases like 'appropriate PPE' or 'as required', missing site details, unnamed personnel, and weak controls. You get one-click suggestions to fix each issue — so your documents prove to an inspector they're tailored to your actual job, not a generic template.

Question 18

Can I upload my own Safety Data Sheets?

Accepted Answer

Yes. Upload any manufacturer Safety Data Sheet (SDS) as a PDF and we extract the hazard statements, PPE requirements, first aid measures, exposure limits, and disposal information automatically. Review what was extracted, approve it, and the substance is saved to your library for reuse across all projects.

Question 19

Can I save site details for reuse?

Accepted Answer

Yes. You can save sites (address, contacts, emergency info), contacts, and full project setups as templates. Next time you create a similar job, start from a saved template instead of typing everything again. You can also clone any existing project in one click.

Question 20

Can I export my data?

Accepted Answer

Yes. You can export everything as a ZIP file anytime — all documents, all projects, all metadata. Go to Settings and click Export. No need to contact support.

Question 21

What happens to my data if I cancel?

Accepted Answer

Your data is never deleted. After cancelling, you keep read-only access to your full history — every document, every project. You can also export everything as a ZIP at any time, including after your subscription ends.

Question 22

Is this HSE compliant?

Accepted Answer

Yes. All documents are structured following CDM 2015 regulations and are accepted by the HSE. The templates cover principal contractor and principal designer requirements.

Question 23

Do I still need a CDM coordinator or principal designer?

Accepted Answer

For projects that require a principal designer under CDM 2015, you may still need to appoint one. The Site Book handles the documentation side — CPPs, RAMS, and compliance paperwork — but doesn't replace the legal role of a principal designer.

Question 24

What regulations does this cover?

Accepted Answer

The Site Book covers CDM 2015 (Construction Design and Management Regulations), COSHH regulations, and general health & safety requirements for UK construction projects. Documents are structured to meet HSE expectations.

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