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Toolbox talk · Welfare, wellbeing and weather

Welfare Facilities Toolbox Talk

The key points to cover, the do's and don'ts, and questions with answers to check your crew understood.

Nicola Dobbie, Founder and CEO of The Site Book
Nicola Dobbie·Founder and CEO, The Site BookLast updated 26 October 2026

Key points to cover

  • Suitable and sufficient toilets must be provided — the ratio depends on the number of workers on site
  • Washing facilities with hot and cold running water, soap, and drying must be provided close to toilets and work areas
  • An adequate supply of wholesome drinking water must be available, clearly marked, and not stored in containers that could be contaminated
  • A heated rest area with tables and chairs must be provided where workers can eat meals and take breaks away from the work area
  • Changing rooms and lockers must be provided where workers need to change into or out of work clothing or PPE
  • Welfare facilities must be kept clean, maintained, and in good working order throughout the project

Do's and don'ts

Do

  • Wash your hands thoroughly before eating, drinking, or smoking
  • Use the designated rest area for all breaks and meals
  • Report broken toilets, lack of hot water, missing soap, or empty drinking water supplies
  • Change out of contaminated work clothing before entering the rest area
  • Use the lockers provided to store personal clothing separately from work clothing

Don't

  • Never eat or drink in the work area — dust, chemicals, and contaminants can be ingested
  • Never use drinking water containers for any other purpose
  • Never vandalise or misuse welfare facilities
  • Never block access to toilets or washing facilities with stored materials
  • Never accept substandard welfare provision — you are legally entitled to proper facilities

Questions to check understanding

  1. Q1: What welfare facilities must be provided on every construction site?

    Show the answer

    Flushing toilets (or suitable alternatives), washing facilities with hot and cold running water plus soap and drying, wholesome drinking water, a heated rest area with tables and seating for eating meals, and changing rooms where needed. These must be available from the start of the construction phase.

  2. Q2: Why is it important not to eat or drink in the work area?

    Show the answer

    Construction work areas contain dust, chemicals (including lead, silica, and cement), and biological hazards that can contaminate food and drink. Ingesting these substances can cause serious health problems including poisoning and respiratory disease. Always wash your hands and eat in the designated rest area.

  3. Q3: Who is responsible for providing and maintaining welfare facilities under CDM 2015?

    Show the answer

    The principal contractor is responsible for providing, maintaining, and monitoring welfare facilities throughout the construction phase. On single-contractor projects, the contractor holds this duty. Facilities must be suitable from day one and adjusted as the workforce changes.

  4. Q4: What should you do if the welfare facilities on site are inadequate?

    Show the answer

    Report the issue to your supervisor or the principal contractor. If the issue is not resolved, raise it with your safety representative or contact the HSE. Workers are legally entitled to proper welfare provision and should never accept inadequate facilities.

This is general guidance for UK construction sites. Check it against your own risk assessment, method statement and the site before you deliver it.

Deliver it and collect signatures in the app

In The Site Book, pick “Welfare Facilities” from the toolbox talk library in your project and review the content for the job. Then collect the deliverer's and attendees' signatures on one phone, or send a share link to anyone who can't be there.

Toolbox talks are included on Pro.