Add site photos and plans to a project
Available on all plans
Open your project and click the Photos tab. Everything visual about the job — site photos, plans, images pulled from an uploaded PDF — lives here.
Upload and organise
Click Add Image and pick one or more photos.
JPG, PNG, WebP or HEIC, up to 25MB each on the website. In the mobile app, tap Add a photo and choose one photo up to 20MB from your phone's system picker; Android grants the app access only to the image you select.
Give each image a title.
Untitled images default to "Untitled" — a real title reads much better in documents.
Tick Include in CPP on the ones that should appear in your Construction Phase Plan.
Images extracted from an uploaded PDF carry a "From PDF" badge so you can tell them apart.
Frequently asked questions
What if the connection drops while I add a photo in the app?
In your project's Photos screen, a queued photo waits for the next sync. Leave that upload in the queue rather than selecting the same photo again. If the photo already reached the server before the connection dropped, sync finishes adding that saved photo to the project.
Why does the mobile app say a photo type is unsupported?
The app accepts JPEG, PNG, WebP and HEIC photos. If the selected file is another format, or your phone cannot provide enough information to identify it, export a copy as JPEG or choose another photo and try again.
Which image types work?
JPG, PNG, WebP and HEIC (iPhone photos upload as-is and are converted automatically), up to 25MB each on the website or 20MB in the mobile app. The website lets you select several at once. If an upload comes back saying the photo is too large to process, it was shot at a resolution beyond what we can convert — re-take or export it as a JPG, or turn off your camera's maximum-resolution HEIF setting.
What can I do from the mobile Photos screen?
Open your project and tap Photos. With an active Starter, Pro, Business or Site Control plan and project write access, tap Add a photo to upload. Tap a photo or its title to open Edit photo title, then choose Save. Use Include in CPP to select it for your document, or the trash icon (Delete photo) to remove it. If your account is read-only, the mobile write switch is off, or your project role cannot edit evidence, Add a photo and Delete photo are hidden; title and CPP controls remain visible but disabled, and you can still view existing photos.
Can the mobile app see my whole photo library?
No on Android: Add a photo opens Android's system photo picker and The Site Book receives only the image you select. On iPhone or iPad, iOS may ask for photo-library access; you can limit access in iOS Settings.
Do photos taken in the mobile app appear on the Photos tab?
Yes — photos you add in the app's project Photos screen are the same Photos tab, and they display on the website exactly like web uploads. Photos are stored privately, so each view opens through a fresh secure link rather than a permanent public address — an old link you saved or forwarded stops working after a while; open it from the Photos tab again instead.
How do photos get into my CPP?
Tick "Include in CPP" on each image you want — the CPP wizard's Site Photos step picks them up.
Is there a limit on how many photos go in a CPP?
There's no set number — every photo you tick is included, in the order you selected them, and they're resized automatically when the PDF is built. The only exception is an unusually large set: if the document would take too long to build, the photos that didn't fit are left out and the wizard names them, so you can untick the ones that matter least and generate again.
The wizard said a photo couldn't be added — what now?
The message names each photo and the reason, and what to do depends on which reason you see. If it couldn't be downloaded, isn't a supported image, or is stored outside this app's storage, the file itself is the problem — delete it on the Photos tab, upload it again, then regenerate. If it says the photo is over 60 megapixels, the image's resolution is beyond what the PDF can take (this can happen with plans exported at print resolution) — export it at a lower resolution or as a JPG, replace it on the Photos tab, then regenerate. If it says the document took too long to build or reached its maximum size, there was nothing wrong with the photo: the set was simply too large, so untick the ones that matter least and generate again. Re-uploading won't help in that case. Everything else in the CPP is unaffected either way.
I generated a CPP and photos are missing from the PDF
Documents are fixed snapshots of the moment they were generated, so adding or fixing a photo never changes an existing PDF — you have to regenerate. Open the document and choose Regenerate, and the current set of ticked photos is used.
Related guides
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